Service 02
IT Support & Systems
Help desk, networks, computers and cloud systems, supported remotely or on site by a team with over 25 years in IT.
We provide help desk support, system design and hardware deployments for small and medium businesses. Whether your business runs in the cloud or on systems in your office, we keep your technology working so your team can keep working.
With over 25 years of experience in IT, covering hardware, software and technical support, we can look after the whole picture instead of just one piece of it.
What we handle
- Help desk support. Answers and fixes when something stops working, from login problems to slow computers.
- Computers and servers. Setting up, upgrading and maintaining Windows PCs, Macs and servers.
- New staff setup. Computers, accounts and email ready on day one.
- Networking and WiFi. Reliable, secure office networks and WiFi that reach where you need them.
- Microsoft 365 and email. Setup, moves and support for Microsoft 365, Google Workspace, email and domains.
- Cloud systems. Support for services running on Azure, AWS and Google Cloud.
- Backups and recovery. Making sure your data is backed up and can actually be restored.
- Printers and phones. Office printers and VoIP phone systems.
- System design. Planning the right setup when you open, move or grow.
How support works
Many problems can be fixed remotely through a secure remote session, often while you're on the phone with us. When something needs hands on attention, we come to you. We provide on site support throughout Orange County and the Long Beach area.
To get help, call or text (562) 548-1249 or email hello@basecampdevelopment.com.
Industries we support
We've supported businesses in healthcare, automotive, finance, real estate, aerospace and restaurants. Every industry has its own tools and requirements, and we take the time to learn how yours works.
Ways to work with us
No long contracts. Choose what fits:
- Hourly support whenever you need it.
- Projects with a clear quote up front, such as office moves, new computer setups, network upgrades and Microsoft 365 moves.
Frequently asked questions
Do you offer on site IT support?
Yes. We visit businesses throughout Orange County and the Long Beach area, and handle many requests remotely.
Do I need to sign a long contract?
No. You can get help hourly or by project, with no long term commitment.
Do you support both Windows and Mac?
Yes. We support Windows PCs and Macs, along with servers, Microsoft 365, Google Workspace and cloud platforms.
How do I get help when something breaks?
Call, text or email us. Many problems can be fixed right away through a secure remote session.
Can you help us move to Microsoft 365 or Google Workspace?
Yes. We plan and handle the move of your email and files, and set up your team's accounts and devices.
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Tell us where your business is headed. Big project or small fix, we'll help you get there.